Warranty

Shockwave Seats expressly warrants that all mechanical seat components in its Marine Suspension Seats shall be free from defects in material and workmanship for the following time period from the date-of-sale, provided such seats are subject to normal use and receive proper maintenance:

• S5-LW Suspension Base – 1 year (base and shock)
• S5-AL Suspension Base – 2 years (1 year on shock)
• S5-SS Suspension Base – 5 years (1 year on shock)

Shockwave Seats expressly warrants that the cushions and seat covers shall be free from defectively sewn seams for a period of 90 days or 750 hours of use, whichever comes first, excluding normal wear and tear. Rips, tears, abrasions and installation damages are not covered by this warranty.

The Suspension Base powder coat finish is not covered by warranty if corrosion is a result of abuse or lack of maintenance. Suspension Bases must be cleaned with fresh water after every use.

Your sole and exclusive remedy against Shockwave Seats arising from the purchase or use of Marine Suspension Seats is limited to repair or replacement of defective materials or defective workmanship, after verification by Shockwave Seats. Defective product or materials may be requested for return by Shockwave Seats for inspection prior to issuing any replacements. Freight charges for returns are to be covered by the user.

All warranty claims shall have prior approval from Shockwave Seats warranty department and must be accompanied by the information requested on the following Claim Form. Products will be repaired or replaced at the sole discretion of Shockwave Seats.

These warranties will become null and void if:

• The seat is abused or altered
• The seat is involved in an accident
• The seat is improperly installed
• The seat is used for other than its intended use, contrary to any of the instructions in the manual provided
• There is damage to the cushions and covers caused by cuts, burns, or abuse
• There is damage to the seat caused during installation or unpacking
• There is damage to the structural integrity as a result of the user installing unapproved accessories
• Footrests are mounted directly to seat
• Occupant weight exceed 250lbs [113kgs] for 3g deck accelerations. For calm waters and deck of accelerations less than 2g, a 300lb [136kg] occupant is acceptable
• Damage results from incorrect installation of Shockwave accessories

WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY

The above expressed warranties shall be the exclusive warranties, and Shockwave Seats makes no other warranties, expressed or implied. Shockwave Seats expressly disclaims and implied warranties of merchantability and implied warranties of fitness for a particular purpose.

It is agreed that Shockwave Seats shall not be liable for incidental or consequential damages, including, but not limited to, loss of income, loss of use, lost profits, damage to other property, the cost of removing and reinstalling Marine Suspension Seats, attorney’s fees, and any liability you may have with respect to any other person.

TIME LIMIT ON COMMENCING LEGAL ACTION

It is agreed that you have one year from the accrual of a claim to commence any legal action arising from the purchase or use of the Marine Suspension Seats. Failure to give prompt written notice within ten (10) days of the discovery of any defect in material or workmanship that occurs within the warranty period will void the warranty.

Send notification to:
SHOCKWAVE SEATS Warranty Department
2074 Henry Avenue West, Sidney, BC, V8L 1T2, Canada
Email: support@shockwaveseats.com - Phone: +1.778.426.8544

WARRANTY CLAIM FORM MUST BE SUBMITTED
Download your Warranty Claim Form here.